Get a copy of your data

You can ask for a copy of the data Bolus holds about you at any time, and we will send it to you.

How to ask

Email the team at support@bolus.health from the address on your account, or message us on WhatsApp, and say you would like a copy of your data. You can also use Contact us in Settings, which opens an email with the right address already filled in.

What you get

Everything tied to your account, including:

• Your profile and preferences.
• Your plans and the meals in them.
• What you marked as eaten, skipped or eaten out.
• Your shopping lists.
• Your weight readings.
• Your glucose data, if a CGM is connected.
• Your conversations with Ask.

What is not in it

Your payment records. Those sit with Apple, because Apple takes the payment and Bolus never sees your card. Apple can provide your purchase history. See how payment works.

Your rights

You have the right to a copy of your personal data, to have it corrected, and to have it erased. See manage or delete your data and what data Bolus collects.

If you would rather erase everything than export it, you can do that in the app yourself. See delete your account.