The Bolus Promise

Bolus does not have a free trial. Instead, you start straight away and you are covered by the Bolus Promise: follow the programme for 30 days and, if it has not made healthy eating easier, we will refund you.

What the promise is

When you start Bolus, you pay £69 for the first three months up front. The Bolus Promise means that first payment is not a risk. Give the programme a real go for 30 days, and if it has not made eating well easier, email us and we will refund what you paid.

We ask that you actually use it during those 30 days, because that is the only way to know if it works for you. That means planning a week, doing the shop, and eating the meals, rather than opening the app once and leaving it.

How to claim it

1. Email support@bolus.health from your account address, within 30 days of your first payment.
2. Tell us it is not working for you. You do not need to explain yourself at length.
3. We arrange the refund of your £69 and cancel the subscription so it does not renew.

You do not have to go through Apple for the promise; we handle it directly. If you would rather request a refund from Apple yourself, you can do that instead. See refunds and billing issues.

The conditions

• It runs for 30 days from your first payment. After that the promise no longer applies, though you can still cancel any time to stop it renewing.
• It covers your first payment. The promise is for people trying Bolus for the first time, so it applies to your first £69, not to later renewals.
• One promise per person. Like a trial, it is available once against your account.

What happens if you do nothing

The promise is there if you want it, but nothing happens automatically. If you are happy with Bolus, carry on and it renews at £69 every three months. If you do not want to continue but are past the 30 days, just cancel so it does not renew. See cancel your subscription.

For the price and renewal dates, see what you pay and when.