Restore your subscription

Your subscription is tied to your Apple account, so it follows you between devices as long as you sign in with the same Apple account. If it does not show up, you can restore it.

New phone, or reinstalled the app

Sign in to your new iPhone with the same Apple account you used to subscribe, then sign in to Bolus with Sign in with Apple. Your subscription should be recognised straight away.

If Bolus still thinks you are not subscribed, use Restore Purchases on the payment screen in the app. This asks Apple to re-check what you have bought and reconnect it. You are not charged again.

Make sure it is the right Apple account

A subscription belongs to the Apple account it was bought with. If you have more than one Apple account, check you are signed in to the one you subscribed with. You can see your subscriptions under Settings > [your name] > Subscriptions.

Updating your payment method

If a payment fails or your card has changed, update the payment method on your Apple account under Settings > [your name] > Payment & Shipping. Apple uses that for all your App Store subscriptions, including Bolus, so your next £49 renewal goes through without a gap.

For anything about the price or renewal dates, see what you pay and when.