Cannot sign in

Bolus signs you in with Apple. Most sign-in problems come down to your Apple account or an expired session, and are quick to fix.

Try these first

• Check your Apple account. Make sure you are signed in to Apple on your iPhone, in your iPhone Settings at the top.
• Sign in with Apple again. If you see a message about your session or an expired token, that just means it has been a week or so since you last signed in. Tap Sign in with Apple to refresh it.
• Check your connection. Sign-in needs the internet. If you are on a weak connection, try again on wifi.
• Close and reopen Bolus. A fresh start clears most temporary glitches.

Still stuck

• Make sure you are opening Bolus on the iPhone you set it up on.
• Restart your iPhone, then try once more.

If none of that works, email support@bolus.health and tell us what the screen says. If you can still open the app at all, you can also use Report an issue from any screen, which sends us the details we need.